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What We Do

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  • Ambassadors provide vital assistance to passengers and visitors who arrive in and depart from the Dallas-Fort Worth area via DFW International Airport 
     
  • Ambassadors meet travelers and direct them to connecting flights, bag claim and other Airport facilities
     
  • Ambassadors offer welcoming smiles and accurate, up-to-date information about area attractions, hotels and other amenities
     
  • Bilingual Ambassadors provide much-needed translation services appreciated by international visitors
     
  • Ambassadors strive to raise customer service to the highest level of any airport in the world with friendly, responsive volunteers in the terminals.
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