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Alert Procedures

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DFW Airport has created a standard “Alert” system pertaining to conditions that present either a danger or threat to the safe continued operation of an aircraft. DFW Airport has two “Alert” conditions, “Alert II” and “Alert III.”

An “Alert II” indicates that an aircraft, either airborne or on the ground, is experiencing a problem that could affect its safe continued operation. In these situations, the DPS will dispatch emergency vehicles to pre-designated locations alongside the denoted arrival runway in the case of an arriving aircraft, and to the location of an aircraft if it is on the airfield. An “Alert III” indicates that an accident is imminent or has occurred, requiring immediate dispatch of emergency equipment to the scene.

In the event of an “Alert III” all media should report directly to the Airport Administration Building (3200 East Airfield Drive). Only media representatives with credentials can be transported to the appropriate location. The media will be allowed as close to the scene as possible in accordance with rescue operations and federal investigation requirements. Only portable cameras will be allowed on the scene. Microwave and satellite trucks will be located in a remote staging area.

The DFW Public Affairs team will serve as the media’s primary point of contact for information regarding any emergency situation at the Airport.

Situation briefings and media conferences will be conducted at or near the on-site command post in the event of an emergency event at or near DFW Airport. The DFW Public Affairs team will assume the lead role in communicating with the news media until the arrival of the NTSB, the FAA or the FBI, as appropriate. At that time, the DFW Public Affairs will support the federal authorities.

Questions regarding the involved airline operator, type of aircraft, flight origin and destination, number of passengers and crew, nature of the emergency condition and other flight information must be coordinated with the individual airline.

If authorities approve, the media may be allowed within the accident site after rescue and recovery efforts are completed.

Unauthorized access to the site will result in the violator’s immediate arrest and denial of future access. For your safety, smoking is prohibited at the scene of any emergency situation.

DFW’s Public Affairs Department understands the news media’s desire to interview victims of an aircraft crash, natural disaster, hijacking or hostage situation. The Airport’s first responsibility is to the victims and their right to privacy. While media organizations will not be arbitrarily denied access to victims, the Airport will support an individual’s decision not to be interviewed and/or photographed following the incident. Federal security and investigative guidelines may require the Airport to deny media access to victims.

In the event of an “Alert III” aircraft crash off DFW Airport property, the DFW Public Affairs will conduct timely media updates at the Airport Administration Building. The accident scene will fall under the jurisdiction of the local law enforcement agency at the incident site, until the arrival of federal officials.

Terminal Evacuations, Checkpoint/Baggage Screening, Transportation Security Administration

The Transportation Security Administration (TSA) is in charge of passenger screening at all DFW Airport security checkpoints, as well as baggage screening throughout DFW's five terminals.

In the event of a security-related event that prompts the TSA to clear terminals, or ask passengers to leave certain areas of the terminals, TSA will be the primary source of information related to the specific details and events. The TSA's Regional Public Affairs representative or TSA Public Affairs in Washington, D.C. will direct response. DFW Airport Public Affairs will assist with airport-related questions and issues.

DFW Airport Public Affairs requests that news media be sensitive to the security-related issues involved and not over dramatize events that may be a simple precautionary move rather than a real security 'breach.'

Foul Weather

Media inquiries regarding weather conditions and flying operations at the Airport should be directed to the DFW Public Affairs.

Media inquiries regarding flight delays or cancellations should be directed to individual airlines. The media may also check FLIGHT TRACKER on www.dfwairport.com. This will provide the most up-to-date information on an individual flight.

Criminal Activity at the Airport

Reporters are welcome to check the DFW police blotter. The blotter is available at the public desk, DPS Station 1. It is updated daily at midnight.

If a specific police report is needed, the request is handled through routine Freedom of Information Act communication.

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