Passengers Business, Careers &
Community
dfwairport.com - Badging

Badging

DFW Access Control Office for Badging


DFW Airport’s Access Control Office (ACO) provides its business partners and their employees with badging, fingerprinting, AOA permit, AOA device and high security key issuance services that may be necessary for an employee to work at the Airport. Note: 
All other key issuance services are provided by DFW’s Energy, Transportation and Asset Management department.

These web-pages contain the necessary information, office hours and directions to assist applicants with the process. By reviewing the information and having your Authorized Employer Representative complete the necessary forms before arriving at the ACO, DFW hopes to make the process proceed smoothly and quickly. 
 

ACO Contact Information

Phone:    972.973.5100
Fax:        972.973.5113
E-mail:    aco@dfwairport.com

Hours of Operation

Badging Appointment Hours
  • Monday - Thursday: 7:00 a.m. - 4:45 p.m.
  • Friday: 7:00 a.m. - 11:45 a.m.

Badging Walk-ins Hours
  • Monday - Thursday: 7:00 a.m. - 3:00 p.m.
  • Friday: 7:00 a.m. - 10:00 a.m.

Security Training Hours
  • Monday - Thursday: 7:00 a.m. - 3:00 p.m.
  • Friday: 7:00 a.m. - 10:00 a.m.

Holidays Observed by DFW Airport and the ACO
  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

Appointments

The Access Control Office SAFE Software is able to schedule appointments for new and renewal badge applicants. The system will send an email to the Applicant and the Authorized Employer Representative to schedule an appointment for the appropriate service.  Please contact your Authorized Employer Representative if you have questions regarding scheduling or cancelling an appointment. 

Arriving for a scheduled appointment:
Plan to arrive 5 to 10 minutes prior to your scheduled appointment time
  1. Go to the Appointment Only check-in line
  2. Trusted Agent will call you at your scheduled appointment time
  3. Late Arrivals for Scheduled Appointments
    1. You are considered late when you arrive more than 5 minutes after your scheduled appointment time
    2. Late arrivals may choose one of the following options:
      • Use the Walk-In Only line and wait, or
      • Call your AER to make another appointment

To Cancel an Appointment:
  1. Please cancel appointments 1 business day prior to the scheduled appointment
  2. Call your AER to cancel an appointment and reschedule
     
Privacy Policy   Terms & Conditions