I am nominating Samantha Romero, the General Manager of Starbucks B28. I have worked here at DFW for a year and half, and under Samantha's guidance, I have watched her location improve in speed of service, customer experience, cleanliness, and employee engagement. It is hard to name a specific interaction that I have found Samantha going above and beyond because I have seen her do this countless times. But in my recent interaction I have seen Samantha creating fun games and giving her team words of encouragement to get everyone motivated for the day.
![Samantha Romero Headshot Oct.2023](http://images.ctfassets.net/m2p70vmwc019/5DzFYyS1g0MMnYF8InPFx2/9ba20201aaf9de4f446a6767af9a693f/Samantha_Romero_Headshot_Oct.2023.jpeg?fit=scale&fm=jpg&fl=progressive&q=98&w=1200)