Frequently Asked Questions

How do I get to another Terminal?

Terminal Link shuttle takes passengers from one terminal to another.

Where are Terminal Link Stops?

All stops for Terminal Link are on the upper level for all Terminals except for Terminal D. Select “Find nearest Stop” and the app will provide the location of the nearest pick-up location.

What time(s) does the shuttle pick-up?

Shuttles arrive every 8 – 10 minutes after 5 am. Before 5 am, please call 972.574.5465

Is there shuttle service, after hours (1:00 am – 5:00 am)

Yes, please call 972.574.5465

I forgot where I parked my car?

Please call Courtesy Patrol for assistance at 972.973.3900

I lost or left something on the shuttle, who can I contact?

Please call the dispatch office at 972.574.5465 for same day notice; after 24 hrs. please call DFW Airport Lost and Found at 972.973.4420

How much is the bus fare?

All airport shuttle services are complimentary with airport parking

Are the buses accessible?

All Shuttles are ADA accessible

I want to report a shuttle driver.

Please email TLBus@dfwairport.com and provide details such as time, bus number and/or driver name

I see several shuttles. How do I know which one I need?

Terminal Link are the orange shuttles

I want to compliment shuttle driver. Where can I send my comments?

Please email TLBus@dfwairport.com

What are the hours of operation for the shuttle service?

Shuttles are available 24/7.

How long does it take for the shuttle to go between terminals?

10 – 20 minutes depending on your destination, please use the Shuttle Tracker in the DFW app for ride time estimates or visit https://www.dfwairport.com/shuttles/ to access our shuttle tracker tool.

Can I take the shuttle if I have pets with me?

Yes, please secure all pets for their safety.

How do I track my shuttle?

Scan the QR code found at each shuttle stop or visit https://www.dfwairport.com/shuttles/ to access our shuttle tracker tool.